Return Policy (Within the US)

We’re confident that you’ll love our products, but every once in a while, the color or fit may not be what you expected. We get that, and to make your life easier we offer hassle-free exchanges and returns within 30 days from purchase.

We're currently working on setting up a hassle-free returns process. You'll be able to start a return on our website by the end of September. If you have any questions or concerns in the meantime, feel free to reach out to customercare@hellofranki.com

For a full refund, items must be unworn and unwashed, with their tag still on. Exclusions apply on sale items and specialty merchandise, as noted on their respective product pages. Items marked as final sale are not eligible for returns or exchanges.

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